Privacy policy.
Effective Date: May 12, 2025
Last Updated: May 12, 2025
Important Disclaimer: This is a general template and does not constitute legal advice. As a sole proprietor, it's still crucial to consult with a qualified legal professional licensed in Alberta to review and tailor this policy to your specific business operations, data collection practices, and legal requirements, including compliance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), before publishing it on your website.
1. Introduction & Commitment to Privacy
I, operating as DRAX CONSULTING SERVICES, am committed to protecting the privacy and security of the personal information of individuals who visit my website draxconsultingservices.ca (the "Website") or otherwise interact with me. This Privacy Policy outlines how I collect, use, disclose, and protect your personal information in accordanceance with applicable Canadian federal and provincial privacy laws.
By accessing the Website or providing your personal information to me, you agree to the terms outlined in this Privacy Policy.
2. What is Personal Information?
"Personal Information" means any information about an identifiable individual, such as your name, email address, phone number, mailing address, company information, or any other data that, alone or in combination with other information, can be used to identify you. It generally does not include business contact information (like job title or work address) when used solely for business communication purposes, nor does it include anonymous or aggregated data.
3. Consent
I will obtain your consent for the collection, use, or disclosure of your personal information, except where permitted or required by law. Consent may be express (e.g., checking a box, signing a form) or implied (e.g., providing your email address to receive a response). You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting me as outlined in Section 14. Withdrawal of consent may impact my ability to provide certain services or information.
4. Information I Collect
I collect personal information necessary for the purposes identified in this policy. The types of information collected may include:
Contact Information: Name, email address, phone number, company name, job title, mailing address (when you voluntarily provide it through contact forms, email inquiries, or service agreements).
Service-Related Information: Information necessary to understand your needs and provide consulting services, as outlined in specific client agreements.
Website Usage Information (Potentially): Technical information such as IP address, browser type, operating system, pages visited, time spent on pages, and referring website addresses. This is often collected automatically through cookies and similar technologies (see Section 9).
Information is typically collected directly from you, unless you consent to collection from a third party or as otherwise permitted by law.
5. How I Use Your Information
Your personal information is used for the following purposes:
To respond to your inquiries and communicate with you.
To provide consulting services and manage client relationships.
To understand client needs and improve my service offerings.
To operate, maintain, and improve the Website and its functionality.
To send informational updates or marketing communications if you have explicitly opted-in to receive them.
To meet my legal and regulatory requirements.
For other purposes disclosed to you at the time of collection or to which you consent.
6. Disclosure of Information
I do not sell, rent, or trade your personal information to third parties. Your personal information may be disclosed in the following limited circumstances:
Third-Party Service Providers: To trusted third parties who assist me in operating the Website, conducting my business, or servicing you (e.g., web hosting providers, email service providers, potentially payment processors), provided those parties agree to keep this information confidential and use it only for the purposes for which it was disclosed.
Legal Requirements: If required by law, court order, or governmental regulation, or if necessary to protect my rights, property, or safety, or that of my clients or others.
Business Transactions: In connection with a potential or actual sale, merger, or transfer of all or a portion of my business (including in bankruptcy), in which case the acquiring entity will be required to treat the information in accordance with applicable privacy laws.
With Your Consent: To other third parties when I have your explicit consent to do so.
7. Data Security
I take reasonable administrative, technical, and physical measures to safeguard your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. However, no internet transmission or electronic storage method is 100% secure. While I strive to use commercially acceptable means to protect your personal information, I cannot guarantee its absolute security.
8. Data Retention
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or as otherwise permitted or required by law. Once no longer required, personal information will be securely destroyed or anonymized.
9. Cookies and Tracking Technologies
The Website may use "cookies" (small text files placed on your device) and similar technologies (e.g., web beacons, pixels) to help personalize your online experience, analyze website traffic, and improve functionality. Cookies may collect technical information like your IP address, browser type, and browsing patterns.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website.
10. Access and Correction
You have the right to request access to the personal information I hold about you and to request corrections if you believe it is inaccurate or incomplete, subject to certain exceptions prescribed by law. Requests for access or correction should be made in writing to the contact information provided below. I will respond to your request within the time limits established by applicable law.
11. Third-Party Links
The Website may contain links to other websites not operated by me. This Privacy Policy does not apply to third-party websites. I am not responsible for the privacy practices of these other sites and encourage you to read their privacy policies.
12. Children's Privacy
The Website and the services I offer are not directed towards children under the age of 18 (or a higher age threshold if applicable in certain jurisdictions). I do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact me immediately so it can be removed.
13. Changes to This Privacy Policy
I reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on the Website, with an updated "Last Updated" date. Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy. Please review this policy periodically.
14. Contact Information
If you have any questions, concerns, or complaints about this Privacy Policy or my handling of your personal information, or if you wish to exercise your privacy rights (such as access, correction, or withdrawal of consent), please contact:
Mitchell Pomphrey
DRAX CONSULTING SERVICES
draxinnovations@pm.me
I will investigate all complaints and take appropriate measures to resolve the issue.